Merchant FAQs

You can fund CTZPay account in 5 ways:
  1. Cash-in at CTZPay agent
  2. Link Bank accounts and transfer funds to CTZPay
  3. Use a debit or credit card
  4. Cash-in at 123 agents.
  5. Can Cash in with MPU Cards
  1. Download application from Google Play Store
  2. Launch application
  3. Tap “Sign Up” button on the launch page screen
  4. Enter User Name
  5. Enter user phone number to register
  6. Tap “Next” button
  7. Enter OTP ( It will be sent to register SIM via SMS)
  8. Create Login PIN
  9. Confirm PIN and
  10. Tap “Next” button
  11. Tap “Finish” button
  12. You can visit any CTZPay agent to help you register for Citizens.

You can download the applications as below:

No. You don’t need to open bank account and you only need a mobile phone number.
Anyone who has access to a smartphone and a valid Myanmar mobile number (MPT, Telenor, Ooredoo, Mytel, MECTEL) and internet connectivity can use Citizens.